Privacy policy – Aceso Oil and Herbs
Free Shipping on ₹500+ Orders!

Privacy policy

The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of our website. The user further consents that the terms and contents of such Privacy Policy are acceptable to him.

Limited User
The User agrees and undertakes not to reverse engineer, modify copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website. Limited reproduction and copying of the content of the Website is permitted provided that name is stated as the source and prior written permission of is sought. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted.

User Conduct and Rules

You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:
You shall not make any derogatory, defamatory, abusive, inappropriate, profane or indecent statement/s and/or comment/s about , its licensed owner, associates and partners on any property owned by
Disseminate any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;
publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;
upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's computer;
conduct or forward surveys, contests, pyramid schemes or chain letters;
falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;
violate any applicable laws or regulations for the time being in force in or outside India; and
Violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein.
Exploit any of the services. We reserve the right to deprive individual customers of our Cash on Delivery payment option. Moreover, we might refuse any of our services, terminate accounts, and/or cancel orders at our discretion, including but not limited to, if we believe that customer conduct violates applicable law or is harmful to our interests.
Services Provided provides service to its end users to place an order for grocery items available from various brands in the market and fresh food such as fruit & vegetables (collectively, "Products") directly from our Website. Upon placing an order, we shall deliver the product/s to you and be entitled to its payment for the Services.

Products Listed
We hereby disclaims any guarantees of exactness as to the finish and appearance of the final Product as ordered by the user. The quality of any products, Services, information, or other material purchased or obtained by you through the Website may not meet your expectations. Alterations to certain aspects of your order such as the products brand, size, colour etc. may be required due to limitations caused by availability of product difference in size charts of respective brands etc

In this instance you agree that a representative from will call you on the number which you submitted when placing your order. If you do not agree with the requested change you retain the right to reject the requested production change. may re-request that you accept a production alteration one additional time if an alternative method to send your products is available. If you reject this 2nd request your order will be cancelled and you will be fully refunded via your initial method of payment.

The images of the products listed on the Website shall be used for reference purpose only. The actual product may vary or differ especially the fruits & vegetables. The quality of these products may vary from time to time. However, we will make our best efforts to provide you with the best quality products. You may reject taking delivery of these products at the time of delivery if the condition of such products is unsatisfactory to you. Please see further details in our return & refund policy.

The products listed on the Website are sold at the price as described on our Website. Any Promotions on the products would be as specified on the Website and subject to availability of the products. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Although prices of most of the products do not change on a daily basis but some commodities and fresh food prices do change on a daily basis. In case the prices are higher or lower on the date of delivery, any difference in price will not be collected or refunded at the time of the delivery of the order.

Shipping Policy: will make best efforts to deliver your order(s) on your specified delivery date. We will not be liable for any financial or non-financial loss that you may incur due to delay in delivery. In case you are not reachable, we will contact you by phone prior to make any attempt to deliver the product/s. If you do not accept delivery of products, we reserve the right to cancel the order(s) at our discretion.

Minimum Delivery Timeline:
Customers can expect their orders to be delivered within a minimum timeframe of 3-5 business days from the date of purchase. This minimum delivery timeline serves as a commitment to provide timely shipping services to our customers.

Maximum Delivery Timeline:
In rare instances where unforeseen circumstances may impact delivery, the maximum delivery timeline is set at 8-10 business days. This timeframe represents the longest period it would take for an order to reach its destination under exceptional circumstances.